I only hope that I got a 'dud' one. She is now often late for work! Tagtrans was used ,but never showed up. I was reluctant buying a mattress online and especially one that came in a box. World Sleep Day: Improve the Quality of Your Sleep with Emma – The Sleep Company. Emma Mattress Reviews: 2021 Customer Ranked (Buy or Avoid?) would definitely recommend. Hold up on delivery due to heavy demand but communication was excellent so I always knew what was going on, I also had a rapid reply to a query. The mattress has lost it's firmness on the sides where me and my wife sleep yet the middle is still a firm pillar, so it's almost like you're always being pushed away from the centre of the mattress. i felt completely supported throughout my body I even tried sleeping on my side which is normally very painful because of nerve pain down my leg......no pain! I should say that this review comes after only three nights of use: Ordering was easy and delivery was within the specified 2-7 days. We are always working on improving ourselves! Company entirely lacking in any professionalism or customer service. it's vacuum packed, you put it on your bed cut open the vacuum packed mattress with the tool provided and it opens out onto the bed like a dingy. This mattress is suppressed to help with cooling and temperature regulation during sleep, which is a problem for me as I have damage from MS in the areas of my brain that regulate body temperature, however, for the first three nights sleeping on it I have experienced night-sweating like almost never before aside from when I've been desperately ill. Will be recommending to friends and family without a doubt. Really impressive how quickly it was delivered - two days!! For this review, we’ve matched Emma and Eve, two leading companies in the UK’s online mattress industry. Great mattress. Founded in 2013, the company is based in Germany and operates globally. Sleep. If one of our team members observes something contrary, we would like to encourage everyone to stand up against it and, in case of doubt, to contact their team lead or another person they trust (e.g. Founded in 2013 as Bettzeit GmbH by Dr Dennis Schmoltzi and Manuel Mueller, the Sleep Tech company is based in Frankfurt am Main, Germany, and operates globally. Very helpful as regards each query raised by me. If you are wondering, or even worried, whether the Emma mattress will be up to it after having had an older, more traditional, sprung mattress (as we were), then please don't! That being said, we do prefer some the novilla mattresses in this price range . It then arrived with no warning on Sunday. The only problem is that it is tempting to not get up! Search for jobs . The entire order and delivery process was so easy. I have degenerative disc disease, arthritis, bulging discs, trapped nerves which amounts to continuous chronic pain. This is a service we have paid for and would not have purchased a mattress with Emma if we had known the old one would not be collected within the week that we were told. I purchased this mattress via wowcher this February and by September the mattress was broken. which I can't find after this amount of time! Very happy customers indeed! My partner and I differ considerably in our body weight. I'm sure thousands of other back sufferers will relate. I wish I looked at all the bad reviews online before I ordered this f********* mattress. Actually life changing Actually life changing. It is stated that refunds take up to 10 days, one month later i havent received a refund and Emma support is not replying to my messages. Now to the matttress itself, bliss, heaven and relaxing are the first words that come to mind. I also used to have disturbed sleep most nights, now I sleep much better and rarely wake through the night. Such a relief. Supportive approach to testing and trying new ideas. The email support is unspecific and unhelpful in answering my questions on delivery. We were beginning to loose hope as we have had two mattresses in less than 5 years. thanks emma. Companies. Last night I thought I'd check out the new mattress all the while not having high hopes........WELL HELLOOOO MORNING! DAYS LEFT TO SALE - - - - Shop now - From Only $419.00 . Mattress might be fine (still to decide) but customer service lacking. It was so easy to unpack, and us great. But we also do take your feedback seriously. Everyone generally speaking knows and trusts Amazon’s reviews, I know I do more than other dodgy review websites. All Emma mattresses are brand-new, and awaiting to be delivered to you. However, when lying on the mattress, it is totally supportive and very comfortable. This is a great mattress, so much more comfortable in all sleeping positions and cooler to boot. Post Jobs. Did you know that sleep occupies 26 years’ worth of an average human’s life, and another 7 years are spent just trying to fall asleep The pandemic has been grim and stressful for all of us. We also got the mattress protector. I had no idea my old mattress was the cause of my bad sleep pattern. Fast paced company that is surprisingly agile for the size with lots of opportunity to take ownership of any opportunities that you spot. I called Emma and advised I would like to return it and they said it was no problem but would I like to try a softer topper first. After reading reviews and Which I purchased the Emma Original and three weeks in, I would definitely recommend to anybody looking for a great nights sleep! The photos of the composition are nothing like the reality as I've just chopped it up to take to the tip. I honestly thought this wouldn't help my back after trying 12 mattresses prior Nd spending hundreds of pounds. Good job as the collection service consisted of one man and a van with no lifting or carrying equipment. Excellent product. Emma is just as comfortable and a lot less hassle! I fall asleep instantly and I wake fully rested after a good eight hours. Business Development. Overview Overview. The king Emma mattress was great when we first got it. The mattress is too soft and gives way too easily for any other use than sleeping though. you leave it for a little while to expand and presto done, very impressive. Came from having a waterbed for the past 25 years. The mattress is very very good however the service i received was less than good. We also arranged for collection of our old mattress. The company that collected it was the British Heart Foundation and contact between everyone was smooth. Emma Motion; close. 4 minutes read. This mattress has totally sorted my back right out and is the best thing ever. I have been very impressed with the Emma mattress!! I was really confused about which mattress to buy that would help me with my back pain. Sleep Tech. Ive not even received the mattress yet, but this had better be the best mattress in the world because I really don’t want to have to return it based on my experience so far. This is obviously a terrible company who once they have your money - couldn't care less. I was nervous about buying something I had never seen, let alone slept on, but take my word for it. Mattress may be great and receiving all accolades but service is not a patch on John Lewis and I wouldn't but from Emma again because of that. When I go away on holiday, I am progressively more miserable as the days go by due to lack of sleep. Sleep. Unfortunately, this mattress wasn't for me and I asked for it to be returned. 2 Stars. Layer 4: Up to 2000 individual conical pocket springs provide support and seamless adjustment to each sleeper's movement and body shape. I really really want to love my Emma mattress BUT, as I'm STILL waiting for it to be delivered I have yet to find out!! Mattress is fantastic but was a little shocked at the state of the parcel when it arrived. He refused and said he had marked it as a "no show." It may well be a wonderful mattress but I would always be uncomfortable sleeping on it! She pleaded with him and he then agreed. We both love the new mattress. I did see a few folk complain of delivery issues having to wait a few days for a mattress...well we had to wait a good 3 weeks anyways. View All num of num Close (Esc) Emma. Well recommended. excellent !! Next, here are the details of the Sleep Science 9'' Latex Mattress: The 9'' latex mattress from Sleep Science provides a firmer mattress feel with two layers of latex. Stress can take a toll on our sleep … We are happy to read that you enjoy your time at Emma including our agile work style and our super smart team members. Best nights sleep ever . Sleep Science mattresses are manufactured either in a privately-owned factory in China or by one of the company’s manufacturing partners based in the USA. - Hire and fire culture. I bought this mattress and can't get out of bed. i was sleeping badly and a friend suggested that maybe it was my mattres that was causing the problems. Your response will be removed from the review – this cannot be undone. Serious back pain. Unfortunatley there is no phone number which I find very annoying. Therefore, they are ideal for sleepers that are average-sized or smaller and side sleepers that need less support. My only complaint is with the delivery company UPS. They then rang the doorbell, waited less than a minute and started to leave. Really impressed with this mattress. I tried to leave a review on Emma's own site but surprise, it's impossible without your order ref. Friendly and diverse environment full of people from all over the world with a very high level of English speaking. Share. It looks very smart. But the mattress itself is fantastic. Stressful experience . We are now enjoying the super king sized mattress allowing us so much room and comfort. My husband and I had problems with sleep, mainly with pain in our shoulders caused by sleeping on our sides. the central firm bit/saggy outer parts remain. After just a week, I could see my back pain reducing gradually every morning. The plastic had started to unravel which made taking the mattress upstairs a nightmare. On the first order the delivery was stated as 2 days and took 2 weeks and I received no communication from Emma to inform me of the delay. Fantastic mattress would highly recommend. Seems many people are having the same problem. I didn't feel like I sunk into it enough and just found it a bit too firm, and unless you have had a foam mattress before, it's a different kind of firm of that of a sprung bed. Unwrapped mattress and was ready to use within an hour slightly smell but ventilated room for a couples hours. This provides perfect support. Emma – The Sleep Company is a founder-managed company and with 1.5 million mattresses sold in 2020, it is the world’s leading D2C sleep brand. I've struggled with back pain for years and thought this Emma mattress would help but now my wife is waking up with a sore back. Not clear from email. I used to wake up every morning with aches and pains in my back and arms from sleeping on my side but never again after sleeping on an Emma mattress. We are happy to read that you perceived Emma as a place where you can learn a lot. Communication was great. They don't tell you when they are coming. Have tried many mattresses till now and I was always disappointed. To awaken people to the full potential of sleep. I can't describe further because I fell asleep as though anaesthetised. Both of us have back problems, plus I have various arthritic joints that can ache after lying. 26 Benefits- … Love how supportive the Emma is. Furniture shopping is an oftentimes tedious and mundane task. Human Horizons Smart Factory Setting Benchmark for Intelligent Vehicle Manufacturing. Never had a bad night's sleep since it arrived last October. At first we were unsure it was a different sleeping scenario to the old sprung mattress, l suffer with spondylosis of the spine along with osteo arthritis wide spread in my joints. 4 Stars. So I’ve finally got my delivery date. Pressure is extremely high. I've found the mattress to be quite comfortable -my back still hurts but the pain wears off quicker after getting up. hopefully you will enjoy your mattress. Perhaps a stronger transit box is a future improvement for the company? Each night on the Emma mattress has left me waking up drenched in my own sweat. I imagine that will be dealt with in similar outstanding fashion. The removable cover sold it to us - great idea. The mattress did not seem to ever reach the 25cm thickness and was like sleeping on a marshmallow, the mattress also collapsed at the sides if either of us moved to the edge, this led to the uncomfortable feeling of being pitched out of bed! We left it in another room to air overnight. Would I recommend it, yes 100% without a doubt. I did some research, decided to try out the Emma mattress and I'm never looking back! Very well packaged. Our old traditional mattress had become uncomfortable and we wanted a mattress which was both comfortable and yet supportive. I would like to say he was polite, but he spoke two words "sign here". Search. The mattress seemed a little soft when we first lay on it, but that is just the top layer and the lower layers provide plenty of firmness and support. I can't think why I was taken in and why I thought foam would not naturally compress eventually. Great service, Great product and price. Two nights were enough to be sure that this baby is a keeper. The rolled up vacuum pack was one of the reasons I ordered the Emma mattress as we have a cottage with a narrow staircase, it went upstairs with no problems. 14" Mattress Performance. Salaries, reviews, and more - all posted by employees working at Emma. As your reviews say, it's brilliant to start with, but what they don't say is that time will provide a different story. 8 positions. Checked the website and was impressed by the quality of the product. Everyone knows it, no one acts because they are afraid they will get in trouble. what is good as well is the service very impressive they send you the mattress it comes in a box, our mattress is a king size and you think wow how the hell does it fit in there. After about 4 nights I realised that l wasn't waking up every half an hour or so like before not only was l sleeping longer but wasn't having to turn so often. Subscribe Now × 30% OFF OUR MATTRESSES! Hope it helps.". Heard about the Emma mattress through a friend. The Emma Mattress is delivered to you in a box of 42x42x110cm. Encouraged to share ideas and plans early, this results in useful feedback before, during and after committing to projects. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. Really pleased with it. Layer 6: The base layer of cold foam is zoned and supports the spine ergonomically. I watched the Emma TV commercial and really liked the concept so thought of giving them a chance. Your Emma mattress is rolled, vacuum-packed and then shipped directly from our factory to your doorstep. (Probably is) I wish they were just honest with their customers! I have never had such a good night sleep after buying this mattress. In the end I had to collect it myself from the depot! Anna. thank you for your review! All our dealings with the customer service team has been great. I didn't realise until we bought the Emma mattress, just how much our old mattress played a role in my achy and sore back. Layer 4: The last layer is made of supportive cold foam that acts as a supportive base to the mattress. Not to worry though, because the mattress came with a minimum of 100 night trial. The mattress is assembled in Derby, and so far appears to have one mattress under its belt and no brick and mortar showrooms. I could hardly walk in the mornings and my torso was so sore when I first got out of bed. If anyone is hesitating about whether to bite the bullet and buy one, just do it, because it will be one of the best purchases you have ever made. We are still waiting for our old mattress to be collected, 3 weeks now. It looked perfect for my requirement. However, other than that we love it. Ive been sleeping on the mattress for 5 days now and Ive been getting the best sleep Ive had in years! In 2020, Emma – The Sleep Company achieved a record turnover of EUR 405 million (USD 494.7 million), a growth rate of 170% from the previous year. Here is the response from Emma customer services: "I have located your order using the address. Layer 2: Emma's Airgocell® foam means more cooling with open-cell technology. Anna, I have been working at Emma part-time for more than a year, I have been working at Emma full-time for less than a year. It is very high quality, and with the 100 night guarantee, it makes perfect sense. Finally we had a few extra pounds. Seriously never had such a good night's sleep. I would highly recommend this mattress to anyone considering a purchase, don't put it off, I wish I had ordered one a long time ago. Thankfully, Amazon has a page for Inofia here. Compensation and benefits are slightly below average for Frankfurt but expected to improve during 2021. There were no instructions or cutting tool. I called to get an update and was informed they would email in a few days which they did. The box was muddy and ripped open. we gave it 85 days to be sure before arranging the return. Looking for other versions? There was no pressure to accept this and try it if you didn't want to. After purchasing the Emma mattress my partner can sleep calmer and same goes for me. This mattress is just so comfortable it hugs me to sleep and it is really well made and made in the UK . We ship with DHL. Wish we had bought it years ago. I had back surgery a few years ago and as I have always woken up with some mild back ache ever since I can remember, I thought I had nothing to lose by buying an Emma mattress. Here is what's inside the Emma Hybrid® Mattress: Layer 1: Similar to the Emma Original, the Emma Hybrid's cover layer is made of a cooling synthetic blend fabric. Simba Hybrid Pillow with Stratos. Ill be saving to get a kingsize one for our bed, Although small hiccup on delivery I was kept informed by polite and helpful staff, Slept on it for the 1st time last night. Great packaging with handy tool to open the packaging. Interviews. Despite promising to call before they came, the collection company didn't. - Being part of a fast-growing, global company Kept well informed of progress. The mattress is quite uncomfortable, and instead of rolling over and moving around in your sleep, like you'd expect to, because the mattress is so soft you have to physically wake up and make a conscious effort to maneuver yourself around into a more comfortable position. Slumber Search is supported by readers. See Our Preferred Molblly Alternative – Novilla. Emma - The Sleep Company is a founder-managed company and with 1.5 million mattresses sold in 2020, it is the world's leading D2C sleep brand. Sign In . Considering this, we at The Mattress Guide like to highlight a few key differences to ease your research into your next mattress. Overall very pleased with the purchase and will be buying another when we need to replace the mattress on the bed in the spare room. Placing an order was so easy and delivery so fast now I can enjoy my new comfortable Emma mattress and I don’t regret it at all as I have not slept this well on any mattress before. 159 Reviews. Personally, for want of a better word I am a mattress sceptic! Something which I've not experienced from a mattress before. My partner and I both drastically improved our quality of sleep and wake up less tired! I had to rearrange delivery. A week went by with no contact from Emma. Reply. It’s not hot despite being memory foam. | We are Emma – The Sleep Company. Emma vs Eve Comparison – The mattress industry is full of great products, all designed to better your sleep in their own unique ways. Happy Customer looking forward to my ZZZZzzzzzzz :-). Mattress is amazing cant fault it. Would benefit from an eject button as partner can't get out of bed in the morning. Never slept better 2. Like it a lot, Easy to use web site. This is the first quality mattress that we have purchased, and both my wife and I are absolutely shocked at the difference this mattress makes. I really wanted to keep this very expensive and good quality mattress in tip top condition and fresh but I have now had to sleep in it for 7 nights and already my 2 year old has wet through! Companies. I don’t regret it at all! Have always struggled with mattresses....until Emma came along. The comfort has been wonderful, my wife and I no longer wake up with aches and pains. I read somewhere that the Emma carries a 10 year guarantee and before I leave this as a public review, I thought I would give you the opportunity to comment. Really poor customer service. It is the best sleep we have had for a long time. Got DPD message saying order was arriving. Very good onboarding procedure, even during COVID times. I accepted. We bought this mattress after some deliberation. 1 Star. I love it so far. Hi I have placed 2 orders for the original mattresses from Emma based on the great reviews from Which magazine and customer reviews. I have only had this 1 night and it was the best sleep I've had in years. Had such high hopes too, if only the "cooling" effect of the mattress was real....100 night trial? Very Very disappointed that all order4ed items didn't come together. thanks for taking your time to review us! I thought it could be the bed frame creating this stiffer part of the mattress, and so put a level piece of thick MDF between the bed-frame and the mattress to help create a move even distribution of weight, but this didn't work. Your company provides a world class service and a lot of other companies could learn from your example! Emma is proud to be one of Europe’s highest rated mattresses. This has also helped reduce my snoring by keeping me on my side. I would recommend without any reservation. We continue to leap out of bed ache free to this day!!! Easy ordering. I have sent 6 emails to Emma and not one has been responded to. My husband has a bad back, and is also a very light sleeper (and I fidget a lot).
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